A 99.9% Server Uptime
We have set up our website hosting platform using stable hardware components and significantly customized software. Our administrators have installed a customized version of SELinux on our hosting servers in order to ensure the highest level of security and dependability. We’ve installed several anti–DDoS tools along with highly effective firewall programs to make sure our internal network is impregnable and secure.
All our Linux website hosting packages plans feature a 99.9% server uptime guarantee. And no matter which datacenter you pick, the guarantee stays unchanged.
A 99.9% Network Uptime
If you would like to offer a high–end web hosting service, you can rarely depend on the default network configuration in a datacenter. We’ve built our very own custom internal network in order to ensure an extra–fast connection speed with the rest of the world.
And because of this, regardless of which datacenter facilities you select: our USA datacenter, our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter or our Australian datacenter, you will take advantage of a guaranteed 99.9% network uptime. And this uptime guarantee is valid with all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Even though we have done everything to decrease all possible risks with our cloud hosting packages and even though we offer outstanding tech support, there are instances when the customer is simply not pleased with what we have to offer. Or he has to move to a more robust web hosting solution, like a virtual private server or a dedicated hosting server.
That is why our company offers a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you aren’t satisfied, you will receive a reimbursement.
24/7 Technical Support
If you’ve ever had to wait for hours to get a response, you’re aware of how aggravating this can be, particularly when your website is at stake. That’s the reason why our company offers you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our techs will be here and they’ll respond to you in less than one hour. And the best part is that their average ticket response time is below 20 minutes!