In case you’ve never opened a web hosting account or you are switching companies and the new one uses an interface that you haven’t seen so far, you may get puzzled about how to complete a specific operation in your account or on your PC. For this reason, many web hosts have set up a knowledge base, which lists the most common queries and difficulties connected with the particular platform they use, rather than including only some general facts. Such a knowledge base will permit you to find the desired information swiftly and effortlessly, so you won’t need to spend plenty of time and efforts on matters that may require something as simple as clicking a button or selecting a tick box. Thus, not only can you get stuff done, but you can also acquaint yourself with loads of new and relevant details, both about the way you can manage your account and about the way the hosting service works in general.

Extensive Online Documentation in Website Hosting

If you have ordered your very first website hosting account from our company or have moved your website over to us, you will get familiar with our platform and our created-developed Hepsia Control Panel very quickly thanks to the fact that we have compiled a detailed online knowledge base where you can find all the info that you will ever need – both general info in regards to the service as a whole and more concrete info about the different features that you can make use of and the challenges that you can face. The articles themselves are located in 2 places. The whole article archive can be accessed via the Help section of the Control Panel. You can access articles that are dedicated to the different functions in every section of the Control Panel as well. You can acquaint yourself with how to do basically everything, from enabling an .htaccess configuration file to managing an electronic mailing list, and all the articles include exhaustive guidelines, so you will never get bewildered due to an ambiguous text. Surely, if you face a more specific problem and you’re unable to find anything about it in our knowledge base, you can touch base with our client support team representatives 24-7-365.