One-Hour Response Guarantee in Website Hosting
Our guaranteed max reaction time for any tech support ticket that you submit or any e-mail that you send is only sixty minutes, even in case you contact us on weekends and legal holidays. Whatever the nature of your query or issue may be, we will lend you a helping hand instantaneously and will supply you with the required information to rectify any problem with your sites. The actual reply time commonly doesn’t surpass 15-20 minutes, which implies that you can just forget about waiting for hours on end to get a problem sorted out or what is even worse – waiting a whole day only to obtain a response that more information is required whilst nothing is resolved. We’ll assist you in a timely fashion because we understand just how expensive time can be in the dynamic Internet space. The sixty-minute response time guarantee is valid for any technical or billing question that you may have about our Linux website hosting packages.