Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • You’ll find nearly all the answers to your questions in the intuitive Help section included in our Web Hosting Control Panel. It boasts a comprehensive knowledge base with regularly asked questions and exhaustive help articles written by our proficient tech support staff.

  • Top quality support service

  • Video Tutorials

  • If you would rather watch how a task is completed or how a problem is sorted out, instead of just reading about it, examine our selection of how–to video tutorials. They address many different topics and will help you quickly understand how to work with our Web Hosting Control Panel.

  • Intuitive help center

  • A 1–Hour Response Time Guarantee

  • We back up all semi–dedicated servers with a 24/7/365 customer service and a 1–hour support ticket response time guarantee. Our proficient technical support engineers will be online for you night and day to reply to your inquiries and to rectify any problem that you could possibly come across. Just send a ticket from the Help section and we will respond straight away.