1 hour ticket response
Timely assistance is our leading responsibility and that is why we’ve got a team of professional tech support engineers who are prepared to offer a fast solution to any question that you could have. Simply submit your support ticket from your Web Hosting Control Panel and we’ll reply within 1 hour in the worst case scenario. In fact, we strive hard and aim for a twenty–minute trouble ticket response time.
A Top–Notch Technical Support Service
Each member of our tech support staff has lots of years of experience in the Linux website hosting packages field and the vast majority of them have worked for us for at least 5 years. They are all eager to reply to all your inquiries in the most proficient way possible.
An Intuitive Help Section
Integrated into the Web Hosting Control Panel is an easy–to–browse Help Center section, which includes different sources of information. You can search through a constantly updated knowledge base featuring web hosting account administration articles and website administration articles, check out the step–by–step video tutorials or browse the F.A.Q. archive.