Q: Why should I move my site? What does website migration involve?
A: When your present web hosting provider can no longer satisfy the demands of your web site, or if you undergo continuous network downtime, or if you are made to wait for hours for the customer care staff to reply back to you, it might be a good idea to swap your provider, i.e. to move all the files for your websites along with your databases from your current provider to your new provider. At BigAir Networks, we realize that this can be difficult & time–consuming. This is the reason why we’ll perform all that for you for free!Our proficient technical staff members will move your site content from your current provider to us. Our techs have got broad experience with website migration and can handle anything – from a standard WordPress–driven blog or Joomla™–powered website, to an extremely elaborate, custom–made web app.
Q: Web site migration sounds like a lot of work. How long is it going to take?
A: We strive to perform all web site migrations as quickly as possible. Yet, we don’t have a set time frame for website migrations. There are several elements that you need to consider – the very size of your web site and the workload of our web site migration team, etc. We constantly strive to implement each migration in less than 48 hours. With smaller websites, our team typically manages to finish in less than 24 hours.
Q: My privacy is crucial to me. What details do you need to have?
A: We do not require any private information. We’ll need, though, the login info for your present hosting account and the name of the web site that you would like to move.
Q: The login info for my hosting account is sensitive. How can I trust you?
Q: Will my website be unavailable during the migration?
A: Your web site will work just like it did before with your previous hosting provider. When we have completed the migration, your website will be configured to work on our hosting platform and we’ll alert you to preview it. If it is functioning correctly, all you will need to do is modify the name server resource records for your domain name. Your website will be migrated to us without any downtime whatsoever.
Q: Will my current web hosting provider find out that I’m leaving them?
A: While we transfer your content, your hosting provider won’t be aware of the transfer at all. We won’t touch base with them in any way.
Q: Does it make a difference what platform my present provider is using?
A: Yup. We support all standard Linux–based hosting platforms. We do not support Windows–driven web hosting platforms, as we do not provide Windows web hosting solutions ourselves.In addition, we don’t support proprietary site creation and administration tools like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.